Our greatest priority is the health and safety of our employees and all our clients.

WE HAVE TEMPORARILY ALTERED THE WAY WE PROVIDE OUR CURRENT SERVICES

TO ENSURE THE HEALTH AND SAFETY OF OUR CLIENTS AS A TOP PRIORITY.

ZERO CONTACT SERVICES AND PROCEDURES

• Our COVID-19 on site service policy ensures the safety of our clients and our staff.
  
• We will not be greeting clients at the door for service bookings, so please ensure access to the backyard is available on your service date.
• We ask that all equipment, supplies and necessities are placed outside by the pool so that the technician has everything they need to complete the service.
• Clients must stay out of the backyard while our technician(s) are preforming your service request.
• If a client is required to approve any additional requirements to the service call or answer a question a technician may have, the technician will call from a cell phone from the backyard. Technicians have been instructed to not address clients and to follow social distancing and zero contact rules.
• In the event of any such additions, clients may pay any balance through E-transfer or PayPal to randallpoolservice@gmail.com, through our email link provided in our email invoice system, or cheque by mail to 1245 Fairway Drive, Manotick, ON, K4M 1B3.